View Live from 1-2pm on Friday 23rd May 2025
Webinar Prices:
£65 + VAT (member) / £130 + VAT (non-member)
This webinar focuses on understanding and addressing evolving client expectations.
Participants will learn how to use the Value Proposition Canvas to identify client "pains" and "gains" and design legal services that truly meet their needs.
The webinar will also explore how to incorporate client feedback into the business model and create a client-centric culture within the firm.